Getting Lost

Terms and Conditions

 

We’re new at this stuff and at the end of the day we want you to have a good experience, tell your friends good things and hopefully purchase of us again so we’ll do everything we can to make sure that happens.  Here’s a bit of the stuff you may need to know though….

  • Getting Lost are selling packs of 25 reverse cards with “misdirection cards” on one side and “inspiration cards” on the other side.  We’ve used local producers where ever we can and these are all assembled and designed at our home rather than on a conveyor belt so there may be some differences in each product. For total clarity on our product and where it is made – the cases are printed here in NZ, cards are printed in NZ, games are assembled and designed in NZ. The add on compass is imported from China.
  • From time to time we offer a gift with purchase with our games.  If these promotions require a coupon code then you do need to enter this code at the time of purchase in order to be eligible for these.  If you do spot a code later that you were eligible for after you have placed your order you may contact us to ask if it is possible to add this but once a product has been packed we are unable to add this.
  • Products will be shipped as soon as possible and we aim for a 7 day delivery.  Tell us if you need them earlier and we’ll do our best to help out.  We send our parcels without a signature required.  We do not send to PO Boxes sorry.  A tracking notice will be sent with all orders so check your junk mail if you haven’t got this.
  • This game is all about getting lost but we don’t want you to actually get lost or endanger yourself in any way.  Please use your common sense and if at any time a direction is unsafe please don’t do it.  Getting Lost is not responsible for any consequences from using the game.
  • We will make every effort to represent the game accurately to you.  If you are not satisfied with the game please contact us within 7 days and we will refund you.
  • The cases are made using PLA filament in Auckland.  PLA is a better for the planet plant based plastic that is biodegradable. Don’t leave them in out a hot places (like a car) as they will disfigure due to materials and printing process.
  • Please see our privacy policy for details on what we do with your data
  • By using and accessing our website you agree to our Ts & Cs
  • Getting lost reserves the right to change our Ts & Cs at any time
  • Getting Lost owns the intellectual property in the Getting Lost cards
  • All NZ consumer guarantees apply
  • Unless otherwise specified coupon codes are not able to be combined.  This includes your joining coupon which can not be used in conjunction with any other offer.