The best way to get a quick response is to send us an e-mail at hello@gettinglost.co.nz. We all see this e-mail and it's the perfect place to send any queries about parcels, products or any issues you may have.

Have something a little more specific?

Got an idea for a new game, have a media enquiry just want to chat to owner and founder Cat – e-mail cat@gettinglost.co.nz  or call me on +6421367228.  

Want to sell our games in your store? Have an account query or wholesale order - send Alice an e-mail at alice@gettinglost.co.nz 

Want to work for us send an e-mail to Jo@gettinglost.co.nz

Getting Lost is a real business staffed by real people! We make and send our games from Auckland, NZ. There’s me (Cat – owner & inventor), my husband James, my sister Jo (who handles all our Operations), cousin Alice (who works with all our retailers), Christina who looks after general enquiries, plus an army of local teenagers (including our own kids) who help us make our games.

It sucks when you can't get in touch with someone at a company when you need to. Every e-mail that comes through is read by a real person and we will get back to you as soon as we can. Occasionally they may go to spam or if we're really busy it may take me a few days to get back to you. If you don’t get a reply, please try us again or feel free to call me.  We really do want to talk to you.